Shipping policy
Shipping Policy for PBJay Brand
Thank you for visiting and shopping at PBJay Brand! Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time:
All orders are processed within 1 business day. Orders are not shipped or delivered on weekends or holidays.
Shipping rates & delivery estimates:
We offer FREE shipping on all orders over $50. For orders under $50, shipping charges will be calculated and displayed at checkout.
We use UPS, USPS, and FedEx for domestic shipping. Delivery times vary depending on your location and the shipping carrier used.
Shipment confirmation & Order tracking:
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages:
PBJay Brand is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently offer international shipping. Please contact us at pbjaybrand@gmail.com for international shipping options and rates.
Customs, Duties, and Taxes
PBJay Brand is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
Thank you for visiting and shopping at PBJay Brand! Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time:
All orders are processed within 1 business day. Orders are not shipped or delivered on weekends or holidays.
Shipping rates & delivery estimates:
We offer FREE shipping on all orders over $50. For orders under $50, shipping charges will be calculated and displayed at checkout.
We use UPS, USPS, and FedEx for domestic shipping. Delivery times vary depending on your location and the shipping carrier used.
Shipment confirmation & Order tracking:
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages:
PBJay Brand is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently offer international shipping. Please contact us at pbjaybrand@gmail.com for international shipping options and rates.
Customs, Duties, and Taxes
PBJay Brand is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.